Practical training for community support
Build skills. Advance your practice.
Practical training for current and aspiring community support and social work professionals. Strengthen your skills in communication, ethical support, inclusion, crisis response, documentation and community resource navigation.
What the training covers
Learning that meets the work.
Applied Community Support Work Practice is a practical, advanced master class in community support work — covering foundations, professionalism, communication, inclusion, crisis response, documentation, resource navigation and career readiness. You’ll build real-world skills through scenarios, case studies and applied tools you can use in daily community support settings.
View the full programmeHow do I understand my responsibilities and work within my role?
Foundations of Community Support Work — core knowledge for safe, reflective and ethical practice.
How do I check understanding and respond respectfully?
Communication and Human Support Skills — build respectful, clear and effective communication skills.
How can I notice assumptions and sustain reflective practice?
Diversity, Inclusion and Professional Wellbeing — support participation, choice and reflective, inclusive practice.
When do I seek help and how do I create a useful record?
Crisis Response and Professional Documentation — recognise risk, respond appropriately and document with confidence.
How do I support a next step and reflect on my own development?
Community Resource Navigation and Career Development — link people with the right services, information and opportunities.
Who is this training for?
Anyone interested in community support work — current professionals, volunteers, students, caregivers, career changers, and anyone seeking a general introduction to the field.
Do I need previous experience or qualifications?
No. No prior education, certification or work experience is required — just an interest in learning how to effectively support individuals, families and communities.
How do I access the training, and what happens after I enrol?
Review the programme here, then continue to Global Learn Space to see the current offer and register. Learn online at your own pace, or in person by arrangement. You’ll receive a certificate of completion when you finish, and the training is renewable every three years.
Find your next step
Different roles.
A shared commitment.
Learning for teams
Bring a shared learning focus to your organisation.
Talk with us about your workforce, preferred delivery format and practical learning priorities — we’ll help you plan a training approach that fits your team.
Request a training conversationRenewal every three years
Keep your practice current and continue to make a positive difference in your community.
Learn about renewalThe people and conversations behind the practice.
Conversations about community support and professional development.
Explore the podcast