Legal
Complaints
We want to know if something about your training experience or this website falls short. Choose "Feedback or complaint" as the enquiry category on the contact page and describe what happened — the training team will respond.
ACSWP's formal complaints policy will be added before launch.
That policy will cover how a complaint is acknowledged, reviewed and resolved, and the timeframes involved. Until it is published, every complaint is still read and responded to by the training team through the contact form — it just isn't governed by a published SLA yet. Complaints about the online course itself, delivery or payment may also need to go to Global Learn Space directly.
Raise it via the contact form